Terms & Conditions
The Grange Community Leisure Centre - Soft play loyalty card offer T&Cs
Last Updated: 23 Jul 2026
The Grange Community Leisure Centre - Soft play loyalty card offer T&Cs
The Promoter is Serco Leisure Operating Limited (company number: 04687478), Lancer House, 38 Scudamore Road, Leicester, LE3 1UQ
Customers must attend and pay for five full price soft play sessions at The Grange Community Leisure centre to qualify for a sixth session free
Customers can only receive one stamp per paid standard session
The loyalty card is only valid when stamped with the official soft play stamp
Stamps are non transferable and no alternative activities or substitutions are available as part of this offer
Loyalty cards can only be used at the issuing centre
The offer applies to standard soft play sessions only
Upon completion, the loyalty card will be retained by the team at point of redemption
The free session will be booked and processed at the till, applied via voucher and a note will be added to the customer’s account outlining the reason for the applied voucher
Not applicable to Serco Leisure employees
All offers are subject to availability
Serco Leisure Operating Limited retains the final decision on eligibility and redemption
Management reserves the right to cancel or refuse a loyalty card where there is a justified reason