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Terms & Conditions

The Grange Community Leisure Centre - Soft play loyalty card offer T&Cs

Last Updated: 23 Jul 2026

The Grange Community Leisure Centre - Soft play loyalty card offer T&Cs

  • The Promoter is Serco Leisure Operating Limited (company number: 04687478), Lancer House, 38 Scudamore Road, Leicester, LE3 1UQ

  • Customers must attend and pay for five full price soft play sessions at The Grange Community Leisure centre to qualify for a sixth session free

  • Customers can only receive one stamp per paid standard session

  • The loyalty card is only valid when stamped with the official soft play stamp

  • Stamps are non transferable and no alternative activities or substitutions are available as part of this offer

  • Loyalty cards can only be used at the issuing centre

  • The offer applies to standard soft play sessions only

  • Upon completion, the loyalty card will be retained by the team at point of redemption

  • The free session will be booked and processed at the till, applied via voucher and a note will be added to the customer’s account outlining the reason for the applied voucher

  • Not applicable to Serco Leisure employees

  • All offers are subject to availability

  • Serco Leisure Operating Limited retains the final decision on eligibility and redemption

  • Management reserves the right to cancel or refuse a loyalty card where there is a justified reason